Terms of service
Last updated: April 2026
Welcome to Helen Gittus Jewellery. By visiting this website or purchasing from us, you agree to these Terms of Service. Please read them carefully.
Throughout these terms, “we”, “us” and “our” refer to Helen Gittus Jewellery. Our store is hosted on Shopify Inc., which provides the e-commerce platform for our online store.
1. Using this website
By using this site, you confirm that you are at least 18 years of age, or that you have the permission of a parent or guardian.
You agree not to use this website for any unlawful purpose, or in any way that could damage, disable, or impair the site or interfere with other users.
2. Products and pricing
As all pieces are handmade, each item may vary slightly in appearance. We make every effort to display colours and details accurately, but we cannot guarantee that your screen will display them perfectly.
Prices are shown in New Zealand dollars and are subject to change without notice. We reserve the right to limit quantities, refuse orders, or discontinue products at any time.
In the event of a pricing error on our site, we reserve the right to cancel an order and issue a full refund.
3. Orders and payment
When you place an order, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order at our discretion, for example if we suspect fraud or if an item is unavailable.
If we need to cancel or change your order, we will contact you using the details provided at checkout.
4. Shipping and delivery
Shipping details, costs, and timeframes are set out in our Shipping Policy. By placing an order, you agree to those terms.
5. Returns and refunds
Our returns and refund process is set out in our Refund Policy. Your rights under the New Zealand Consumer Guarantees Act 1993 and the Fair Trading Act 1986 apply in full and are not affected by these terms.
6. Your privacy
How we collect and use your personal information is explained in our Privacy Policy.
7. Intellectual property
All content on this website — including photographs, text, designs, and the Helen Gittus Jewellery name and logo — belongs to us. You may not copy, reproduce, or use any of it without our written permission.
8. Third-party links
Our website may contain links to third-party websites. These are provided for your convenience only. We are not responsible for the content or practices of any third-party site, and we encourage you to read their terms and privacy policies before using them.
9. Limitation of liability
To the extent permitted by New Zealand law, Helen Gittus Jewellery is not liable for any indirect or consequential loss arising from your use of this website or our products.
Nothing in these terms limits your rights under the New Zealand Consumer Guarantees Act 1993 or the Fair Trading Act 1986. If you are purchasing for business purposes, the Consumer Guarantees Act may not apply.
10. Accuracy of information
We try to ensure all information on this site is accurate and up to date, but we do not guarantee it. Content is provided for general information only. We reserve the right to update or correct information at any time without notice.
11. Changes to these terms
We may update these terms from time to time. Any changes will be posted on this page with an updated date. Continuing to use the site after changes are posted means you accept the updated terms.
12. Governing law
These terms are governed by the laws of New Zealand. Any disputes will be subject to the exclusive jurisdiction of the New Zealand courts.
13. Contact us
If you have any questions about these terms, please get in touch:
• Email: hello@helengittusjewellery.co.nz